Refund Policy

We want to ensure you’re completely satisfied with your purchase. If for any reason you’re not, we offer a refund or exchange policy.

Eligibility for Refund – You can return your item(s) within 30 days of delivery – Item(s) must be in their original condition with all tags attached – Item(s) must not have been worn, used, or altered in any way

How to Initiate a Refund 1. Contact us at [insert contact email or form] with your order number and reason for return 2. We’ll provide a Return Merchandise Authorization (RMA) number and instructions on how to proceed 3. Ship the item(s) back to us at the address provided

Refund Processing – Refunds will be processed within 5-7 business days of receiving the returned item(s) – Refunds will be issued in the original payment method – You’ll receive an email notification once the refund has been processed

Shipping Costs – You’re responsible for return shipping costs, unless the item(s) were faulty or sent in error – We’ll cover shipping costs for exchanges or replacements

Exceptions – Sale items, special orders, or personalized items are final sale and cannot be returned – If an item is returned in a condition that’s not resellable, a refund may not be issued

Australian Consumer Law – Our refund policy is in addition to your rights under the Australian Consumer Law – If an item is faulty or doesn’t match the description, you may be entitled to a refund or replacement.